icon-search

TERMS AND CONDITIONS


By purchasing from our website , you are deemed to agresif to the above terms and conditions listed. If you have any enquiries regarding this , do e-mail us or contract our customer service.

GENERAL
a. Our working days are Mondays to Fridays , excluding weekends and public holidays.
b. For sales enquiry , kindly e-mail us or contract us with FB with your order number
c. All the details for the order will sending within 1-3 days


PURCHASING
a. Kindly ensure you have selected the correct item(s) in the correct colors / sizes before checking out. MISBELLE will not be able to amend orders once they have been confirmed and will not be held liable in the event the wrong color / sizes are selected , If duplicate orders are placed.
b. Kindly ensure the full and correct address is selected , including your mobile numbers. Orders with incomplete / incorrect information may result in delay delivery. A re-delivery fee will be apply If parcel is returned.
c. Please notis that adding item(s) into your cart , it does not means you have successfully purchased the item(s). Item(s) is only secured upon submission of payment.
d. We only accepted Bank transfer , Offline payment via ATM transfer (sending receipt to our e-mail or contract us with FB)
e. All prices are final upon payment checkout. Refunds will strictly not be allowed in the event item purchased is available or sales thereafter.
f. Misbelle Clothing reserves the right to accept or reject any order(s) without prior notice for reasons such as:

* Product ordered is no longer available in stock
* Payment is not completed and notified to us within 24 hours for the issue of the order
* We are unable to intainya authorisation of payment and / or we suspect any fraudelent activity.
g. Please note , once your order has been made , your order may not be cancelled.
h. If you do not know how to place order in our website , please contract us directly via Facebook and Instagram .


SHIPPING / DELIVERY
a. Please note due our stock is preorder item , the orders will be shipped out within 14-16 working days (unless otherwise situations) upon payment verification.
b. Mailing days include weekdays only , excluding weekends and public holidays.
c. All the orders are shipped out according to order number , we do not combine orders.
d. All shipping charges will be calculated automatically when your check our based on order & your shipping state
e. Your products are under the responsibility of our third party portal service providers and we shall not be responsibly for lost parcel in post If proof of postage is supplied.
h. For more information about shipping , e-mail us.


MEASUREMENTS / REPRESENTS OF ITEMS
a. Measurements stated may vary 1-3CM as items are mass produced. In such cases , it will not be considered a defect and no exchanges will be carried out.
b. Color shown may have slight varience on different screens as different tech devices have different specifications. This applies especially for brighter hues. Request for exchange / return due such reason will be rejected.


RETURNS & EXCHANGE
a. We only refund in credit term , no cash refund(s) are allowed. Returns are applicable on regular priced orders only.
b. All item(s) must be returned in original condition (unaltered , unworn , unwashed)
c. If your order is incorrect items , Please contract our customer service within 2-3 days after receiving the order.
d. All items must be shipped back within 6-7 working days.
e. For more information on return and exchange policy , contract our customer service.











Your cart is currently empty.
Continue shopping